Shipping policy

Shipping Policy - Art of Toyz

Thank you for shopping at Art of Toyz! We strive to ensure that your order arrives in a timely manner and in perfect condition. Please review our shipping policy below:

Processing Time

  • Orders are typically processed and shipped within 1-3 business days of receipt.
  • Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods & Delivery Time

  • We offer various shipping options, including standard, expedited, and express delivery. Shipping methods and prices will be displayed at checkout based on your location.
  • Delivery times vary depending on the shipping method and destination. Estimated delivery times will be provided at checkout.
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1-2 business days

Shipping Rates

  • Shipping rates are calculated at checkout based on the weight of your order and your shipping address.
  • Orders over a certain amount may qualify for free standard shipping (subject to specific terms and conditions; check the website for details).

International Shipping

  • We do offer international shipping to select countries. International shipping rates and delivery times will vary.
  • Please note that customs duties, taxes, or other fees may apply depending on your country, and these will be the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
  • You can also track your order by visiting our website and entering your tracking number in the order status section.

Missing or Damaged Items

  • If your order is missing items or arrives damaged, please contact us immediately at [customer service email/phone]. We will work with you to resolve the issue as quickly as possible.

Address Accuracy

  • Please ensure that your shipping address is correct and complete when placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

If you have any questions regarding shipping or need assistance with your order, feel free to contact our customer support team at artoftoyz.com.

Thank you for choosing Art of Toyz!