Welcome to the ArtOfToyz.com FAQ page! Whether you’re a seasoned collector or just starting your journey, we’re here to help you with all things collectible toys, action figures, and prop replicas. Below are some of the most common questions we receive. If you don’t see what you’re looking for, feel free to reach out to our customer support team for further assistance.
1. Who is behind ArtOfToyz.com?
ArtOfToyz.com was born from a love of collecting and a passion for sharing that excitement with others. Originally a brick-and-mortar store in Bay Shore, New York, we’ve been in the collectible toy business since 2003. Now, after retiring our physical shop, we’ve brought our curated collection online, leveraging years of experience to offer you the best in toys, action figures, and prop replicas.
2. What types of products do you sell?
We specialize in collectible toys, action figures, and prop replicas. From limited-edition figures to rare collectibles and high-quality replicas from your favorite movies, TV shows, and comics, our collection is designed to cater to passionate fans and dedicated collectors. We carefully select each product for its craftsmanship, authenticity, and collector appeal.
3. Are your products authentic and licensed?
Yes! We only offer authentic, licensed products from well-known manufacturers and artists. We take great pride in providing collectors with genuine and high-quality items. Each product is selected based on its artistry and the reputation of the brands we work with.
4. Can I find rare or hard-to-find items on your website?
Absolutely! Over the years, we’ve built strong relationships with manufacturers and suppliers, allowing us to offer a selection of rare, limited-edition, and hard-to-find collectibles. While availability can change over time, we’re always on the lookout for unique and special items to add to our inventory.
5. Do you offer international shipping?
Yes, we ship worldwide! No matter where you’re located, we’re happy to deliver your collectibles straight to your door. Shipping costs and delivery times will vary based on your location, so please check our shipping policy for more details.
6. How do I know if an item is in stock?
Each product page on our website clearly displays the availability status of the item. If you’re unsure about availability, feel free to reach out to us directly for more information.
7. Can I return or exchange an item?
We want you to be completely satisfied with your purchase! We accept returns and exchanges within 30 days of delivery, provided the item is in its original condition and packaging.
8. Do you offer gift cards?
At this time we do not offer gift cards, but hope to in the future!
9. How can I stay updated on new products and promotions?
To stay in the loop on the latest arrivals, exclusive offers, and promotions, be sure to subscribe to our newsletter. You can also follow us on social media for updates, giveaways, and behind-the-scenes looks at new collectibles.
10. How do I contact customer service?
Our customer service team is happy to assist you! If you have any questions or need support, you can reach us by using our contact form. We strive to respond to all inquiries as quickly as possible.
11. Do you offer pre-orders for upcoming items?
Yes, we do! When new collectibles are released or announced, we often offer the opportunity to pre-order them. This is your chance to secure limited-edition items before they sell out. Keep an eye on our site or sign up for our newsletter to be the first to know about pre-order opportunities.
12. How do I care for my collectible toys and action figures?
To preserve the quality and value of your collectible items, we recommend displaying them in a cool, dry environment away from direct sunlight, and keeping them in dust-free cases or shelves. For detailed care instructions, each product page may include manufacturer-specific recommendations.
13. What is your privacy policy?
At ArtOfToyz.com, your privacy is a top priority. We take the protection of your personal and payment information seriously. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your data.
Still have questions? Feel free to contact us anytime! We’re here to help and ensure that your collecting experience is as smooth and enjoyable as possible.
Thank you for choosing ArtOfToyz.com—your go-to destination for premium collectible toys!